Peer Support is an important part of recovery. We provide a number of services that connect people seeking help with teams who have their own personal experiences of mental health trauma and recovery.

Reach Out

Reach Out

Reach Out Peer Support is a mobile service supporting people in their recovery from mental health issues. All the team have their own personal experiences of mental health trauma and recovery.

We work in partnership with those accessing the service to explore ways that will facilitate individual recovery.

We build a connection and some trust, and get the chance to collaboratively build a plan. We don’t want to spend time doing assessments, we want to focus on getting to know each other.

Recovery starts with hope…even the slightest glimmer! Recovery in Peer Support comes through seeing ourselves as people, rather than as ‘mental health patients’. It’s about building relationships where new information and knowledge can emerge and where each person can start moving towards the life they choose.

Anyone currently using Waitemata Adult Mental Health Services in the North Shore or Rodney districts can request Peer Support. Reach Out does not take referrals from clinicians but rather from a Peer self-referring to us.

michael.verner@ember.org.nz

mobile:0210499156

Mahi Marumaru

Mahi Marumaru

Mahi Marumaru is a mobile peer service supporting people to recover from alcohol and other drug-related issues. The English translation for Mahi Marumaru is ‘many people working together’. All Peer Support Workers have their own lived experience of addiction and personal journey of recovery.

Anyone aged 18-65 living in the Counties Manukau District Health Board area is eligible for this service. We prefer self-referrals but will accept introductions from clinicians, other services and family.

Contact Mahi Marumaru’s Team Manager for more information:

Peer Talk

Peer Talk

Peer Talk is a service that connects people in need of mental health support with Peer Support Workers over the phone. It is one of a number of helpline services that constitute the National Telehealth Service. It is run in collaboration with Homecare Medical. They provide all the facilities of the call centre whilst we provide Peer Support Workers to man the phones. These staff are also part of the Reach Out Peer Support Service. Peer Talk is an effective way to overcome some of the barriers that make it difficult for people to access mental health care, namely distance and cost. This free phone-based counselling service makes it easier for those in need to get help.

Peer Talk is available to everyone in the Counties Manukau District Health Board area, Monday to Friday, 5pm to midnight.

Residential Support

Residential

Piri Pono

Piri Pono is a 5-bed residential, acute alternative to hospitalisation. Peer-led, it is staffed with both nurses and support workers, making it a rare and special combination. Piri Pono in English means to be loyal, faithful and devoted — an allegiance. The name reflects our practice — a respite home that encourages people to pull together with a focus on independent living and building relationships.

Piri Pono is available to those experiencing extreme mental distress who have been assessed by the Rodney Adult Mental Health Services. Guests are able to stay for up to 10 days in a homelike, personalised environment with a holistic approach to wellness.

Puna Whakataa

Puna Whakataa is a 10-bed, Alcohol and Other Drug (AOD) respite and treatment residential service in partnership with The Salvation Army. We provide management and peer support work and The Salvation Army provide the clinicians. The English translation is ‘the spring of rest and respite’ meaning an environment created for treatment and respite.

The service is open to those who are currently engaged with a publicly funded specialist AOD service and offers up to 14 days respite to assist guests get themselves back on track while keeping connected to their community.

Consumer Network

Drive

DRIVE Consumer Direction Counties Manukau is a consumer network that represents the interests of people in the Counties Manukau District Health Board area who experience mental health issues, or problems with alcohol or other drugs.

DRIVE works to promote the consumer voice by being a link between service users and service providers, by supporting research, peer workforce development and by running hui.

DRIVE does not provide mental health or addictions services.

Youth Peer Support

Paired Up

Paired Up was developed in 2017 through a co-design project between Ember (in collaboration with Odyssey and Kāhui Tū Kaha) and a team of passionate young people with their own experience of mental distress. The resulting service design focused on creating a safe and effective environment for young people to support other young people. This is primarily achieved through one to one support with trained peer support workers and ‘activations’ where young people can create and deliver events or activities that increase connection and open spaces for conversations about wellbeing.

Training

Peer Employment Training

PET provides training and preparation for work as a Peer Support Worker to individuals with their own lived experience of mental health or alcohol/drug addiction issues.

We hold an unwavering belief that people can and want to learn, grow and develop. We also believe that peer-to-peer support is one of the greatest learning experiences in someone’s quest for wellbeing.

Our Peer Employment Training equips people with a set of skills, a framework and boundaries which enables them to work safely alongside their peers in a range of employment settings and within a relationship that focuses on recovery, mutual learning, empowerment and hope.